We want you to love your scrubs.
If your order isn’t quite right, we’ll take care of it quickly and with care.
Return guidelines
30-day returns: We accept returns and exchanges within 30 days of purchase.
Condition: Items must be in original condition - unworn, unwashed and with tags attached, and free from perfume, deodorant, makeup or other marks.
Postage: Return postage is at the customer’s expense. We recommend using a tracked service for safe delivery.
Final sale: Sale items are not eligible for return.
Exchanging sizes
If you need a different size, we’ll dispatch your exchange as soon as your return reaches our warehouse, provided the item is in stock.
If your size is awaiting restock, it will be shipped as soon as the next delivery arrives (unless the style has sold out).
To start an exchange, contact us and our team will assist you promptly.
Return process
Refunds are processed to your original payment method once your return has been received and inspected.
Depending on your bank, funds may take 2–7 business days to appear.
Return shipping
Return postage is at the customer’s expense.
We recommend using a tracked service for safe delivery.
Start a return
Simply contact us with your order number and the item(s) you’d like to return, and our team will guide you through the process.
We reply promptly and aim to make returns as smooth as possible.