SHIPPING
Fully tracked delivery, clear shipping rates and reliable fulfilment from dispatch to your doorstep.
Tracking is provided from dispatch through to delivery.
In-stock orders are typically dispatched within 2 business days.
Hero Scrubs ships globally through our international fulfilment network.
Delivery timeframes are estimates and may vary depending on your location, local carrier conditions and customs processing where applicable. All orders include full tracking from dispatch to delivery.
Shipping Rates
We proudly ship Hero Scrubs to customers across Australia and a wide range of international destinations, with flat-rate shipping, reliable delivery and full tracking from dispatch to your doorstep.
Duties and import fees are included for United States orders. Customers in other countries may be required to pay local customs charges in accordance with their country's import regulations.
Order Processing & Fulfilment
To provide faster, more efficient worldwide delivery, Hero Scrubs fulfils orders through our international fulfilment network. Depending on your location and product availability, your order may be dispatched directly from one of our international fulfilment centres rather than from Australia.
This allows your order to begin its journey to you sooner, without the additional step of first shipping stock to Australia for redistribution.
In-stock orders are typically dispatched within 2 business days.
During launches, restocks and promotional periods, dispatch may take a little longer due to higher order volumes.
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking details. Your parcel will then travel through our international delivery network before being handed to a trusted local carrier for final delivery.
Order Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.
Your parcel will be delivered by a trusted local delivery partner, and you can follow its journey using the tracking link provided.
Tracking updates may take a short time to appear after dispatch as your parcel is processed by the delivery network.
Duties & Taxes
United States
All applicable duties, tariffs and import taxes are included at
checkout, so there are no unexpected fees or customs charges when
your order arrives.
The total you see at checkout is the total you pay.
All Other International Destinations
Orders shipped outside the United States may be subject to local
customs duties, taxes or import charges depending on your country's
import regulations. These charges are determined by your local
customs authority and remain the responsibility of the customer.
Worldwide Delivery
Hero Scrubs proudly ships worldwide through our international fulfilment network.
Depending on your location and product availability, orders may be dispatched from an international fulfilment centre and delivered by a trusted local delivery partner in your destination country.
Delivery times vary by destination, local carrier networks and customs processing. Tracking details will be provided once your order has been dispatched.